Cancellation Policy

This Cancellation Policy outlines the terms and conditions under which cancellations and returns can be made on Sewaafoods.com, legally registered as Mr Abhilash. M Smt Akshatha .M By making a purchase on our website, you agree to the terms outlined below.

 

1. Order Cancellations

Before Shipment: Customers may request a cancellation for their order if it has not yet been shipped. To cancel an order, please visit your account dashboard on farezone.in or contact our customer support at [support email/phone number].

After Shipment: Once an order has been shipped, it cannot be canceled. However, customers may still initiate a return as per our return policy.

2. Return Policy

Eligibility for Returns: Products can be returned within [number] days of delivery if they are in their original condition, unused, and in the original packaging.

Non-Returnable Items: Certain products, such as perishable goods, custom-made items, or personal care items, are not eligible for return. These will be clearly marked on the product page.

Return Process: To initiate a return, please log in to your account on farezone.in and request a return authorization. You can also contact customer support for assistance.

3. Refunds

Refund Eligibility: If a return is approved, a refund will be processed to the original payment method.

Refund Amount: The refund amount will be the price of the product(s) returned, excluding any shipping charges, unless the return is due to an error on our part (e.g., wrong or defective product).

Refund Timeframe: Refunds typically take 5-10 business days to process once the returned item is received and inspected.

4. Damaged or Defective Products

If you receive a product that is damaged or defective, please contact us within [number] days of delivery. We will arrange for a replacement or a full refund, including any shipping charges.

5. Exceptions

Force Majeure: In the event of cancellations due to unforeseen circumstances such as natural disasters, strikes, or other events beyond our control, farezone.in may offer full refunds or rescheduling options, depending on the situation.

Special Promotions: Orders made under special promotions or offers may have different cancellation and return terms, which will be communicated at the time of purchase.

6. Changes to the Cancellation Policy

 reserves the right to modify or update this Cancellation Policy at any time without prior notice. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

7. Contact Information

For any questions or concerns regarding this Cancellation Policy, please contact us at: 

Mr Abhilash. M Smt Akshatha .M